Privacy Policy

This privacy policy (“Privacy Policy”) sets out how Sporta Technologies Private Limited (the “Company” , “we”, “our”, or “us”) may use information gathered from or provided by users on our website: http://dreamgamestudios.in (“Website”). Through the Website, the Company allows users to access information related to (i) online game products and services created, developed, published, and/or offered by the Company and its affiliates; and (ii) online game products and services that are at various stages of conception and development by the Company and its affiliates.

We are committed to respecting the privacy rights of all visitors to/users of the Website. Your privacy is important to us, and we aim for our Website to be a safe and enjoyable environment for our audience. We respect and safeguard the personally identifiable information (“Personal Information”) and any proprietary or confidential information (“Confidential Information”) we may receive and collect from you on our Website and in the course of our other interactions online.

Please note that this Privacy Policy is only applicable to the users of the Website, and the information and data gathered on the Website or by virtue of services requested through the Website and not to any other information or website. You are hereby advised to read this Privacy Policy carefully and fully understand the nature and purpose of gathering and/or collecting sensitive, personal, and other information and the usage, disclosure, and sharing of such information. By viewing or accessing the Website or by requesting any services through the Website, you hereby consent to the collection, processing, use, disclosure, and sharing of your information for the purposes outlined in this Privacy Policy.

Terms not defined herein will have the meaning ascribed to them in the Company’s Terms and Conditions of Use for the Website (“Terms of Use”), as available at: http://www.dreamgamestudios.in/terms.html

This Privacy Policy explains:

  • the information we may collect about you online;
  • the use and role of cookies and similar technologies on our Website;
  • how we will protect and use information we collect about and from you;
  • the circumstances in which we might disclose your details to anyone else;
  • when we may use your details to contact you; and
  • how you can be sure the information we hold about you is accurate and current.

This Privacy Policy was last modified on 16th September 2021.

1. INFORMATION GATHERED

1.1 In general, you can visit our Website without revealing your identity or any Personal Information about yourself. While making submissions in the form of, but not limited to, queries through the Website or for the purpose of grievance redressal as provided in the Terms of Use, you will be required to provide details such as your name, age, email address, and phone number. We do not collect any more Personal Information than what is necessary to provide you with access to our Website and services you voluntarily opt for through our Website. Information that we collect from you will vary depending upon the activity you seek to engage in.

1.2 The Company does not collect any Sensitive Personal Information (“SPI”) on the Website. SPI means personal information such as your password; physical, physiological, and mental health condition; medical records and history; biometric information, sexual orientation, and financial information (such as bank account details or credit card numbers).

1.3 We do not knowingly collect Personal Information from minors (i.e., any individual below the age of 18) unless it has been indicated to us that their legal guardian has consented to the collection of such Personal Information. The level of protection afforded to such Personal Information shall never be less than what is afforded to the Personal Information of adults collected by us.

1.4 We may collect demographic information such as information about your computer, hardware, software, platform, media, Internet Protocol (IP) address and connection, information about online activity such as feature usage and click paths, and other data that you may provide in surveys or while using the Website. We may combine demographic information with Personal Information to tailor our offerings or web pages to your preferences or interests.

1.5 Personal Information collected by the Company shall not be disclosed without your express consent, save as otherwise set out in this Privacy Policy or the Terms of Use or as provided in an agreement between the Company and you or as required by law. It is clarified that this condition shall not apply to publicly available information, including SPI, in relation to you on the Website or information voluntarily revealed by you on the Website.

1.6 You agree that any information that you provide to the Company to avail any services will always be accurate, correct, and up to date.

2. PERSONAL INFORMATION

2.1 Personal Information means any information that may be used to identify you and that is not otherwise publicly available, including, but not limited to, your first and last name, an email address, phone number, or other contact information. We may collect Personal Information from you when you avail of any services provided by the Company through the Website when you seek to engage in any activity on the Website or otherwise voluntarily provide such information.

2.2 We may also collect other personal information from you including, but not limited to:

  • your time zone;
  • location information;
  • your reasons for using the Website;
  • your preferences and opinions relating to the Website; and
  • logs, which may include information such as your IP address, browser type, browser version, clickstream data, the pages of the Website that you visit, the features of the Website, activities or actions you do while using the Website, the time and date of your visit to the Website, the time spent on any pages of the Website and other log related information relating to your use of the Website.

3. COOKIES AND OTHER TRACKING TECHNOLOGIES

3.1 Some of our web pages may also utilise “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about your activity on our Website. Some cookies and other technologies may serve to recall Personal Information previously indicated by you. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you may need to re-enter certain information to gain access to certain parts of the Website.

3.2 Web beacons (also known as clear gifs, pixel tags, or web bugs) are tiny graphics with a unique identifier and are used to track the online movements of users or to access cookies. Unlike cookies which are stored on the user’s computer storage drive, web beacons are embedded invisibly on web pages (or in e-mail). Web beacons may be used to deliver or communicate with cookies, to count users who have visited certain pages, and to understand usage patterns. Like many sites, we use web beacons to collect information which is done in accordance with this Privacy Policy.

3.3 Tracking technologies may automatically record information such as Internet domain and host names, other information about your geographic location, IP addresses, browser software and operating system types, CPU type, your manner of connecting to the Internet (e.g., connection speed through narrowband or broadband access), click paths, and dates and times that our Website is accessed.

3.4 Our use of cookies and other tracking technologies allows us to improve our Website and consequently your web experience. We may also analyse information that does not include Personal Information for trends and statistics.

4. USES OF PERSONAL INFORMATION

4.1 We may use Personal Information and other information received and collected from you to provide the services you have requested, to enable you to access and post comments on the Website or any part thereof, to respond to your queries, and when otherwise necessary. We may also use Personal Information for auditing, research and analysis, and to operate and improve our offerings. We may use the Personal Information you provide for evaluating, improving, personalising, and developing our business, the Website, and our services, and to protect our users. In certain circumstances, we may share aggregated non-personal information with third parties.

4.2 When we use third parties to assist us in processing your Personal Information or when we share your Personal Information with third-party service providers for them to provide services in respect of the Website, we require that they comply with this Privacy Policy and any other appropriate confidentiality and security measures. We may also share Personal Information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services.

4.3 Where we propose to use your Personal Information for any other uses, we will ensure that we notify you first. You will also be allowed to withhold or withdraw your consent for your use other than as listed above.

4.4 We also believe that the Internet is an ever-evolving medium. We may periodically review from time to time and change our Privacy Policy to incorporate such future changes as may be considered appropriate, without any notice to you. Our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. Any changes to our Privacy Policy will be posted on this Website, so you are always aware of what information we collect, how we use it, how we store it, and under what circumstances we disclose it.

5. CONFIDENTIALITY AND SECURITY

5.1 We will keep confidential and protect your Personal Information and Confidential Information provided by you except where disclosure is required or permitted by law, and further, agree to use such information solely for the purposes indicated in this Privacy Policy. The Company shall not use any Confidential Information provided by the user on the Website for the Company’s own or any third party's benefit, without the prior written approval of the user.

5.2 We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and, once we receive it, for storage and disposal. When you enter sensitive information on our registration or subscription forms, we encrypt that information using secure socket layer technology (SSL). All information we gather is securely stored within databases controlled by us. The databases are stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Please contact us immediately if you become aware or have reason to believe there has been unauthorised use of your Personal Information in connection with the Website.

5.3 We limit access to Personal Information to employees, agents, service providers, advisors, and consultants who we believe reasonably need to come into contact with that information to provide services to you or in order to do their jobs.

5.4 We do not intend to transfer Personal Information without your consent to third parties who are not bound to act on our behalf unless such transfer is legally required. Similarly, it is against our policy to sell Personal Information collected online without consent. If you choose to provide us with your Personal Information, we may transfer that Personal Information from your country or jurisdiction to other countries or jurisdictions around the world. Your Personal Information may be collected and stored on servers located in the territory of India and such other countries as we may disclose from time to time.

6. THIRD-PARTY WEBSITES

If you click on a link to a third-party site (which shall for the purposes of this Privacy Policy include any other website owned or operated by us or by our affiliates) or otherwise leave the Website, you will go to a website that is outside the purview of this Privacy Policy. We cannot accept responsibility for any use of your Personal Information by such websites, and we cannot guarantee that they will adhere to the same privacy and security practices as set out in this Privacy Policy. The use of Personal Information by such websites shall be governed by the privacy policies provided therein. Therefore, if you visit a third-party website that is linked to our Website, you should consult that website’s privacy policy before providing any Personal Information.

7. CONTACTING YOU

We may contact you using the Personal Information you have given us:

  • where you have opted voluntarily to receive further correspondence, including by way of opting voluntarily to receive email updates and notifications related to newly launched game products, services, and related initiatives;
  • where you have issued a query or requested any information from us;
  • in relation to the functioning of any service you have signed up for in order to ensure that we can deliver the services to you; and
  • to invite you to participate in surveys, opinion polls, etc., about the Website or services through the Website (participation is always voluntary).

8. ACCURACY

To the extent that you do provide us with Personal Information, we wish to maintain accurate and current Personal Information. Where we collect Personal Information from you on our Website, should you need to update or correct that Personal Information, please contact us at the following email address: help@dreamgamestudios.in and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.

9. STORAGE PERIOD

We do not keep your Personal Information for longer than it is necessary. When storing your Personal Information, we take into account legal obligations and the original purpose of collection. The retention period of your Personal Information may vary in accordance with the purpose of collection.

10. CHANGE OF CONTROL

In the event the ownership or control of the Website was to change, your Personal Information may be transferred. If such a transfer results in a material change in the use of your Personal Information, the Company will provide notice about the choices you have to decline to permit such a transfer.

11. CONSENT; AMENDMENTS; LAW

11.1 By using this Website, you consent to the terms of this Privacy Policy and to our use and management of Personal Information for the purposes and in the manner herein provided. Should this Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our Website for a reasonable period of time.

11.2 Your visit to the Website and any dispute over privacy are subject to this Privacy Policy. This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of India. Further, it is irrevocably and unconditionally agreed that the courts of Mumbai, India shall have exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same.

12. MANDATORY DATA BREACH NOTIFICATIONS

The Company shall notify you and the relevant authorities if we suspect that a data breach relating to your Personal Information has occurred and there is a real risk of serious harm to you as a result of the breach.

13. MAKING A COMPLAINT

If you have any concerns about how we manage your personal information, you may write to us on the following email address: help@dreamgamestudios.in. All complaints made will be dealt with in confidence. We will reasonably endeavour to provide a response within 30 days of receipt of your complaint.