We are committed to respecting the privacy rights of all visitors to/users of the Website. Your privacy is important to us, and we aim for our Website to be a safe and enjoyable environment for our audience. We respect and safeguard the personally identifiable information (“Personal Information”) and any proprietary or confidential information (“Confidential Information”) we may receive and collect from you on our Website and in the course of our other interactions online.
- the information we may collect about you online;
- the use and role of cookies and similar technologies on our Website;
- how we will protect and use information we collect about and from you;
- the circumstances in which we might disclose your details to anyone else;
- when we may use your details to contact you; and
- how you can be sure the information we hold about you is accurate and current.
1. INFORMATION GATHERED
1.2 The Company does not collect any Sensitive Personal Information (“SPI”) on the Website. SPI means personal information such as your password; physical, physiological, and mental health condition; medical records and history; biometric information, sexual orientation, and financial information (such as bank account details or credit card numbers).
1.3 We do not knowingly collect Personal Information from minors (i.e., any individual below the age of 18) unless it has been indicated to us that their legal guardian has consented to the collection of such Personal Information. The level of protection afforded to such Personal Information shall never be less than what is afforded to the Personal Information of adults collected by us.
1.4 We may collect demographic information such as information about your computer, hardware, software, platform, media, Internet Protocol (IP) address and connection, information about online activity such as feature usage and click paths, and other data that you may provide in surveys or while using the Website. We may combine demographic information with Personal Information to tailor our offerings or web pages to your preferences or interests.
1.6 You agree that any information that you provide to the Company to avail any services will always be accurate, correct, and up to date.
2. PERSONAL INFORMATION
2.1 Personal Information means any information that may be used to identify you and that is not otherwise publicly available, including, but not limited to, your first and last name, an email address, phone number, or other contact information. We may collect Personal Information from you when you avail of any services provided by the Company through the Website when you seek to engage in any activity on the Website or otherwise voluntarily provide such information.
2.2 We may also collect other personal information from you including, but not limited to:
- your time zone;
- location information;
- your reasons for using the Website;
- your preferences and opinions relating to the Website; and
- logs, which may include information such as your IP address, browser type, browser version, clickstream data, the pages of the Website that you visit, the features of the Website, activities or actions you do while using the Website, the time and date of your visit to the Website, the time spent on any pages of the Website and other log related information relating to your use of the Website.
3. COOKIES AND OTHER TRACKING TECHNOLOGIES
3.1 Some of our web pages may also utilise “cookies” and other tracking technologies. A “cookie” is a small text file that may be used, for example, to collect information about your activity on our Website. Some cookies and other technologies may serve to recall Personal Information previously indicated by you. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you may need to re-enter certain information to gain access to certain parts of the Website.
3.3 Tracking technologies may automatically record information such as Internet domain and host names, other information about your geographic location, IP addresses, browser software and operating system types, CPU type, your manner of connecting to the Internet (e.g., connection speed through narrowband or broadband access), click paths, and dates and times that our Website is accessed.
4. USES OF PERSONAL INFORMATION
4.1 We may use Personal Information and other information received and collected from you to provide the services you have requested, to enable you to access and post comments on the Website or any part thereof, to respond to your queries, and when otherwise necessary. We may also use Personal Information for auditing, research and analysis, and to operate and improve our offerings. We may use the Personal Information you provide for evaluating, improving, personalising, and developing our business, the Website, and our services, and to protect our users. In certain circumstances, we may share aggregated non-personal information with third parties.
4.3 Where we propose to use your Personal Information for any other uses, we will ensure that we notify you first. You will also be allowed to withhold or withdraw your consent for your use other than as listed above.
5. CONFIDENTIALITY AND SECURITY
5.2 We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and, once we receive it, for storage and disposal. When you enter sensitive information on our registration or subscription forms, we encrypt that information using secure socket layer technology (SSL). All information we gather is securely stored within databases controlled by us. The databases are stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Please contact us immediately if you become aware or have reason to believe there has been unauthorised use of your Personal Information in connection with the Website.
5.3 We limit access to Personal Information to employees, agents, service providers, advisors, and consultants who we believe reasonably need to come into contact with that information to provide services to you or in order to do their jobs.
5.4 We do not intend to transfer Personal Information without your consent to third parties who are not bound to act on our behalf unless such transfer is legally required. Similarly, it is against our policy to sell Personal Information collected online without consent. If you choose to provide us with your Personal Information, we may transfer that Personal Information from your country or jurisdiction to other countries or jurisdictions around the world. Your Personal Information may be collected and stored on servers located in the territory of India and such other countries as we may disclose from time to time.
6. THIRD-PARTY WEBSITES
7. CONTACTING YOU
We may contact you using the Personal Information you have given us:
- where you have opted voluntarily to receive further correspondence, including by way of opting voluntarily to receive email updates and notifications related to newly launched game products, services, and related initiatives;
- where you have issued a query or requested any information from us;
- in relation to the functioning of any service you have signed up for in order to ensure that we can deliver the services to you; and
- to invite you to participate in surveys, opinion polls, etc., about the Website or services through the Website (participation is always voluntary).
To the extent that you do provide us with Personal Information, we wish to maintain accurate and current Personal Information. Where we collect Personal Information from you on our Website, should you need to update or correct that Personal Information, please contact us at the following email address: firstname.lastname@example.org and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.
9. STORAGE PERIOD
We do not keep your Personal Information for longer than it is necessary. When storing your Personal Information, we take into account legal obligations and the original purpose of collection. The retention period of your Personal Information may vary in accordance with the purpose of collection.
10. CHANGE OF CONTROL
In the event the ownership or control of the Website was to change, your Personal Information may be transferred. If such a transfer results in a material change in the use of your Personal Information, the Company will provide notice about the choices you have to decline to permit such a transfer.
11. CONSENT; AMENDMENTS; LAW
12. MANDATORY DATA BREACH NOTIFICATIONS
The Company shall notify you and the relevant authorities if we suspect that a data breach relating to your Personal Information has occurred and there is a real risk of serious harm to you as a result of the breach.
13. MAKING A COMPLAINT
If you have any concerns about how we manage your personal information, you may write to us on the following email address: email@example.com. All complaints made will be dealt with in confidence. We will reasonably endeavour to provide a response within 30 days of receipt of your complaint.